Terms and Conditions

About Us

Click4Curtains.com is an online retailer of Designer Branded Bedding, Luxury cushions and Home Accessories. We aim to provide you a great selection of items for your home at the lowest possible prices.

LoveTextiles.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

Click4Curtains.com
3 Well House Barn, Chester Road, Bretton, Chester . CH4 0DH.
Phone: 0151 3243008

Email: sales@click4curtains.com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
The contract of purchace will be entered into by both parties (Click4Curtains.com , Unit 3 , Wellhouse Barn, Chester Road, Bretton. Chester. CH4 0DH).

We accept credit/debit card payment via PAYPAL only.

All images on our site are for illustration purposes only and actual products may differ slightly.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Mainland UK - £7.95, Northern Ireland £10.95, Higlands and Islands £8.95, Channel Islands £25.00, Rep of Ireland £20.00. We also deliver throughout Europe, please see the checkout for details.

FREE DELIVERY OFFERS* (ON SELECTED KYLIE MINOGUE & KIRSTIE ALLSOPP PRODUCTS ONLY) - Free delivery (worth £7.95) to the UK Mainland only on orders to the value of £50.00 or more. If outside of the UK Mainland £7.95 will be discounted from your basket at checkout. Please note - this offer is for the products which are clearly marked. If applied to products that are not in this offer the £7.95 postage charge will be applied to your order.

If returning an order which qualified for free delivery a £7.95 charge will be made for postage.

Delivery Schedule

We aim to deliver your order as soon as possible. We will normally send your order to you in 7 - 10 business days* and will advise you if an item is out of stock and give you the option either waiting for you item or cancelling your order.

* Subject to stock availability

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For all orders placed, the UK standard rate of 20% VAT is added.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. The Padlock will appear in the bottom right of your browser then you enter your credit card details.

Guarantee

LOW PRICE PROMISE - Applies to genuine prices quoted on competitors websites. This offer does not apply to items sold on E Bay or Amazon or to websites who do not currently have stock. We will provide quotes online only through the form on the product page. This offer applies to new orders only and will not be applied to either existing or completed orders. We reserve the right not to price compare on any item.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0151 3243008 (our phone lines are open Monday - Friday 10am - 4pm) , E-mail: sales@click4curtains.com or write to us at Click4Curtains.com , Unit 3 Well House Barn, Bretton, Chester. CH4 0DH

Privacy Policy

Click4Curtains.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

LoveTextiles.com does not store any of our customers financial or card details.

Returns Policy

We are sure that you will be delighted with your purchases. However, if you wish to exchange or return an item, please inform us by e-mail( sales@click4curtains.com) or phone within 21 days of receipt.

We advise that you send your package by recorded delivery as we can not be held responsible for any items lost or damaged during return to us.

The cost of return will be borne by the customer unless the item is deemed to be faulty by Click4Curtains.com.
For exchanged items, or items ordered incorrectly by the customer, postage and packing (£7.95) will be charged .

We cannot refund products which are deemed unsuitable by the customer without the original packaging unless faulty or products that have been altered or used in any way.
If altering your curtains please check that they are in perfect condition before altering them. We are not liable for faults or flaws on a product after they have been altered.

Refunds will be processed within 28 days and will be refunded by method of payment. We will not accept returns if the item is unsuitable on tailor made product ( eyelets added or length/ width altered) unless faulty.

You may cancel your order at any time up until the item is dispatched by contacting our customer service department on 0151 3243008 or e-mailing sales@click4curtains.com

Our returns address is:

Returns Dept
Click4Curtains.com
3 Well House Barn
Chester Road
Bretton
Chester
CH4 0DH

We ask you to contact us for our full returns policy before returning goods in order to process your returns and any refund as quickly and safetly as possible.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm